Privacy Policy

Last Updated: March 16, 2025

At Com Digital Marketing ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://www.comdigitalmarketing.com/ or engage with our digital marketing services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name: When you fill out contact forms, subscribe to newsletters, or request services.
• Contact Details: Email address, phone number, or mailing address provided by you.
• Business Information: Details about your company or brand shared during consultations or campaigns.

b. Non-Personal Information

• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (collected via cookies and analytics tools).
• Social Media Data: Information from platforms where we manage your campaigns (e.g., audience demographics, engagement metrics).

c. Information from Third Parties

• Data provided by partners, clients, or analytics providers to enhance our services.

2. How We Collect Information

We collect information through:

• Direct Interaction: When you submit forms, emails, or inquiries on our website or via phone/WhatsApp.
• Automated Tools: Cookies, Google Analytics, and tracking pixels to monitor website performance and user behavior.
• Service Engagement: Data shared during digital marketing campaigns, such as SEO, social media management, or paid ads.

3. How We Use Your Information

We use your data to:

• Provide and improve our digital marketing services (e.g., SEO, content creation, social media marketing).
• Respond to inquiries, provide quotes, or schedule consultations.
• Analyze website performance and optimize user experience.
• Send promotional emails, newsletters, or updates (with your consent).
• Comply with legal obligations or resolve disputes.

4. Legal Basis for Processing

We process your data based on:

• Consent: When you voluntarily provide information or opt-in to communications.
• Contract: To fulfill services you’ve requested (e.g., marketing campaigns).
• Legitimate Interest: For improving our website and services.
• Legal Compliance: To meet regulatory requirements in India.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third-party tools (e.g., Google Ads, Mailchimp) that assist in delivering our services.
• Business Partners: For collaborative campaigns, with your prior approval.
• Legal Authorities: If required by law or to protect our rights.

6. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality (e.g., remembering preferences).
• Analyze traffic and user behavior.
• Deliver targeted ads (e.g., via Google Ads or social media platforms).

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website features.

7. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update or rectify inaccurate information.
• Delete: Ask us to erase your data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at comdigitalmarketing@gmail.com.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Contact details may be kept for up to 3 years after our last interaction.
• Analytics data is anonymized and stored indefinitely.

10. Third-Party Links

Our website may contain links to external sites (e.g., client websites or social media platforms). We are not responsible for the privacy practices of these third parties. Please review their policies separately.

11. International Data Transfers

As a Kerala-based agency, most of our data is processed in India. If we transfer data internationally (e.g., to cloud servers), we ensure compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

This Privacy Policy is designed to comply with Indian laws and regulations as of March 16, 2025.